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Program Information

Faculty

Master of Science in Management:
Leadership and Organizational Effectiveness (MSM
)

Program Information

Program Mission Statement

The mission of the Graduate Leadership Program is to develop your ability to help organizations create and continuously improve sustainable organizational performance through the triple bottom line responsibility of promoting prosperity, social justice, and concern for the natural environment. The program will accomplish its mission by enhancing your skills in four areas: (1) personal development; (2) understanding why organizations perform as they do; (3) assessing the three criteria of effectiveness of organizations; and (4) using this knowledge to prescribe and implement actions for continuous improvement. Acquisition of these skills should enhance your job mobility within both internal and external job markets and improve the performance of both your organization and society at large.

 


Statement from the Director

In this program you will develop the skill to lead 21st century organizations. If you are an experienced, successful working leader who is already good at your job and who can be promoted to higher leadership and executive positions within or outside your present organization, this program can help you reach your goals. It is not intended for recent graduates seeking entry level managerial positions.
As a future leader you will learn to empower others and to facilitate teamwork in diverse groups, to recognize and adapt to the constraints and opportunities of a global economy, and to accommodate the ethical and societal needs of the environment within which the organization functions.
The cornerstone concerns of this program will lead you to organizational behavior that is both effective and ethical. Your intrapersonal, interpersonal, organizational, and societal competencies will all be enhanced.
The Graduate Leadership Program faculty blend scholarly activity and applied skills. Their high levels of academic competence and experience are at your service. It is the goal of the faculty to prepare you for a successful career as a leader in the real world.
I believe you will find this an extremely progressive, ethical, well-focused program. I am confident it can be of service to you. The program is described in detail below. It is designed to help you reach career goals. I would be pleased to answer any of your questions or to provide assistance. You may contact me by the methods noted below.


Dr. Alan Balfour
Director, MSM: Leadership and Organizational Effectiveness Degree
The Graduate Leadership Program at USF


Telephone: (813) 974-1785
Email: abalfour@coba.usf.edu
Fax: (813) 974-1734


How the MSM Degree Differs From An MBA Degree

The Master of Science in Management: Leadership and Organizational Effectiveness program differs from an MBA in several significant ways:

  • The MBA is a broadly-based, multidisciplinary degree preparing graduates to be competent in all major areas of business administration. The Master of Science in Management, like all master’s degrees in single subjects, prepares specialists in that discipline. Leadership students take all of their classes in Management.
  • The MBA degree is well known and understood by any employer who would hire one. It is marketable on its face. The Master of Science in Management: Leadership and Organizational Effectiveness program is unique and, consequently, not readily known. You have to explain to employers what your special skills are. We will help you.
  • The MSM is focused on mid-level and above functions of organizations. MSMs are at the point in their career where they lead the organization, rather than perform its tasks. The MBA is an excellent early-career (as well as mid-career) preparation. The MSM is less so. Realistically, you need to have successful experience already on your resume if you are aiming at the open job market.
  • The curriculum of the MSM is focused on developing your leadership skills. The business community tells us these skills are not in abundant supply and that, for mid-level and higher positions, the “soft” skills of leadership and less developed by master’s programs than are “technique” skills. This degree provides a comparative advantage in this arena. 

Format and Curriculum

Format
The Graduate Leadership Program is a 32 credit hour degree offered in a cohort format. The program is designed around needs of working managers. Classes meet on Monday and Tuesday evenings each week for twenty-one months. All students begin in August. The curriculum proceeds from basic tools of analysis and skills development, through understanding of interpersonal and organizational dynamics, to planned change and implementation. Course offerings and section availability are guaranteed to cohort members. Graduates from all majors are eligible and welcome.

Curriculum
The curriculum is designed to impart knowledge that leads to effective action. Leadership, teamwork, communication skills, visioning the future, and organizational change are emphasized. Through case studies, class discussion, exercises, group projects, and simulations, students receive mentoring from a faculty highly experienced in the real world of organizations. There is little emphasis on the passive absorbtion of knowledge; there is great emphasis on student participation and team work. It is expected that students will interact closely with faculty, get to know each other well, and become involved in a variety of leadership experiences. The Graduate Leadership Program classroom methodologies are dedicated to improving students' writing, presenting, and critical thinking skills. Students will enhance their interpersonal abilities and develop an awareness of how to assess the current state of an organization, to understand why it is that way, what changes could be made to improve it, and how to implement those changes successfully


Course Information

Course Sequencing
Because the program follows a structured format, the courses have been sequenced in a logical progression where each course builds upon those that preceded it. The program divides into two main categories: (1) the development of basic personal skills necessary for successful leadership and, (2) courses in organizational effectiveness.

Course Descriptions
FALL I (First Eight Weeks)
MAN 6107 – Leadership Perspective (Balfour) 2 Cr.
Examines the leadership role and responsibilities for sustainable organizational performance through analysis of the triple bottom line: financial performance, social responsibility, and concern for the natural environment.

MAN 6930– Leadership Concepts(Koehler) 2 Cr.
Provides a foundation for the study of processes of leadership in organizations and society. Presents an overview of various concepts of leadership, such as the personal values of leaders and leadership in dyads, teams, organizations, networks, and the broader society. Enhances student understanding of complex forms of leadership and effective practice. Prepares students for advanced study in leadership.

FALL I (Second Eight Weeks)
GEB 6445 – Social, Ethical, Legal Systems (Hanna-West) 2 Cr.
A study of the influence of social, cultural, legal, and political environment of institutional behavior, including the changing nature of the business system, the public policy process, corporate power, legitimacy and managerial autonomy, and organizational reactions to environmental forces.

MAN 6055 – Human Behavior and Organizations (Koehler) 2 Cr.
An examination of the theory and practice of management, including the study of goals and means, the functions of management, and the administrative process in general.

SPRING I
MAN 6149 – Leadership and Teams (Fuller) 3 Cr.
Exploration, analysis and applications of leadership theory, research concepts and skills in teams and organizations. Course provides insights into opportunities and challenges faced by leaders as they adapt themselves and their organizations to the global business environment.

MAN 6448 – Negotiating Agreement and Resolving Conflict (Cohen) 3 Cr.
Examines negotiating techniques and dispute resolution designs including mediation, arbitration, peer review, and other alternatives to litigation in both domestic and international settings.

SUMMER I

MAN 6930 – Designing Sustainable Enterprise (Jermier) 3 Cr.
Examines several aspects of organizational design relevant to meeting and exceeding regulatory standards of environmental performance. Emphasis is placed on technological and structural innovations, human resource interventions, and changing organizational culture to enhance environmental performance.

MAN 6930 – Assess Performance in Sustainable Enterprise (Staff) 3 Cr.
This course provides an overview of existing and proposed measures used to assess organizational performance measures, non-financial outcome measures, process and innovation measures performance drivers, social impact measures of environmental sustainability.


FALL II
MAN 6116 – Managing Diversity (Fuller) 3 Cr.
Course addresses the various ideas surrounding the concept of workforce diversity. Topics will include: the multi-faceted definition and scope of the diversity concept; the relationship between diversity and civil rights laws; stereotyping and individuals’ biases; and the issues that have arisen regarding organizational management of a diverse workforce.

MAN 6305 – Human Resources Management (Cohen) 3Cr.
Course focuses on the complex decision-making processes involved in the management of human resources within an organizational system geared to meeting both individual needs and organizational objectives.

SPRING II
MAN 6256 – Politics and Control in Organizations (Nord) 3Cr.
Course explores politics and control at the individual, small group, and organizational levels. Students will also explore the power relationships between organizations and the larger political/economic systems of which they are a part and with which they interact.

MAN 6930–Executive Leadership (Koehler) 3 Cr.
Designed for MSM and MBA students who aspire to be top executives in triple bottom line organizations. Topics include classical approaches, influence, power, behaviors. contingency theories, gender, charismatic, and transformational leadership. Further, it addresses the executive leadership role in the influence and development of the following organization processes: strategy, structure, management systems, motivation, decision-making, human resource policy, culture, communication, team innovation, control and change.

 

Student Commitment

Students join a cohort of classmates who begin at the same time, pursue all classes together, and graduate at the same time. Student bonds and career-long alliances may be formed. While the program contains an inherent team camaraderie among students, it is not to be taken lightly or frivolously. It is not to be dabbled in, taking a course here and there as time, interest, and circumstance permit. Instead, it must be committed to. The workload of two class nights per week for twenty-one months enforces a discipline that results in finishing and finishing at a planned time in the future. The structured format allows the faculty to deliver a very well- organized, well-focused program that can benefit you immensely. It is expected that if you enter the program, you will willingly pursue it with vigor and commitment.


Admissions Requirements


Admission to the MSM program is on a competitive basis. In order to be considered for admission, applicants must have five years of managerial experience and provide three items: a transcript of undergraduate courses from each institution of higher learning attended; a satisfactory test score on the General Management Aptitude Test (GMAT), and a one-page statement in which the candidate explains his or her career interests and leadership potential. Letters of recommendation are not required or utilized in this program. The GMAT consists of three separate sections measuring verbal, quantitative, and analytical writing acumen. The verbal and analytical writing scores are weighted most heavily for admission. The GMAT is offered often and is taken by computer. GMAT information may be obtained by contacting Educational Testing Services (ETS) at 1-800-GMAT-NOW (U.S. only) or by visiting www.MBA.com. FREE Powerprep test preparation software is also available through the GMAT web site. Residents of the Tampa Bay area may schedule a date to take the GMAT by contacting the USF Evaluation and Testing Center at (813) 974-2742 or the Sylvan Learning Center at (813) 989-9988. International students must also have a TOEFL score of 550 or higher on the written version, or a minimum score of 213 on the new computerized test. TOEFL information may be obtained by calling 1-800-GO-TOEFL (U.S. only) or by visiting www.ets.org/toefl/.

To receive unconditional admission, a student must:

  • Have five years of experience as a manager.
  • Have a GPA of 3.0 or higher for upper division undergraduate course work.
  • Score 500 or higher on the GMAT. Total scores below 500 may be offset by scores of 28 or higher on verbal and 4.0 or higher on analytical writing.
  • For international students, have a TOEFL score of 550 or higher on the written version, or a minimum score of 213 on the computerized test.
  • Display leadership success based on past experience and future potential as demonstrated in the personal statement.

For domestic students the application deadline is June 1; for international students it is January 2.

 

Learning Partnership

The following section describes the position of the College of Business Administration and the Graduate Leadership Program on the responsibilities of both students and faculty to the learning partnership.

Mutual Obligation

Each of us influences the quality of the learning environment through daily actions, interactions, and choices. Learning is not a spectator sport; both students and faculty must commit to active participation in the process. The ability and willingness to teach and learn reside in the individual. If very high levels of knowledge transfer are to occur, it is necessary for all members of the USF community to understand and respect their mutual obligations.

Respect for a Supportive Learning Environment
The learning environment in the Graduate Leadership Program is characterized by mutual respect, teamwork, ethical behavior, enthusiasm, and fun. Faculty, in their quest to continuously improve the education process, may try new approaches to teaching. Remaining open to new methods of critical and creative inquiry by students helps to maintain an intellectually challenging, yet stimulating environment.

Strong, Personal Commitment to Honesty, Excellence, and Integrity
Academic institutions thrive on personal honor and integrity. We value the contributions of each individual toward the creation of knowledge and its dissemination to students, business, the academic community, and society. Dedication to accepted standards of conduct enhances the integrity of the institution and ultimately the meaning of the Graduate Leadership Program degree. Dishonest behavior only serves to degrade the educational experience for the entire learning community.

Respect for Individual Differences
The College of Business values the strength which results from its diverse community. Each person-faculty, staff, or student-brings a unique set of experiences and thus a unique perspective to each interaction. In searching for knowledge, there may be one clear truth; often, the answers are not so clear-cut. The quest for knowledge requires an appreciation for the risks inherent in its pursuit. Learning will flourish if all parties are open to exploring issues from a variety of perspectives, even when closely held beliefs may be challenged.

Operationalizing the Learning Partnership

Achieving the ideals outlined in the learning partnership required mutual commitment to specific behavioral principles. Below are some fundamental guidelines which help operationalize the learning partnership philosophy. Some of these elements may appear to be obvious; yet given the diversity represented (along many dimensions) in the USF community, we feel it is important for all community members to start from a common base of understanding. We believe commitment to these behavioral guidelines will add value to your educational experiences and enrich each member's personal and professional lives.

Elements of the Student Role in the Learning Process Include:

  • Treating the classroom as a professional responsibility
  • Arriving on time and fully prepared for each class
  • Communicating ideas and opinions in a way which demonstrates respect for fellow classmates, the faculty, and other USF community members or guests
  • Providing objective and constructive feedback through appropriate channels to help improve the educational process
  • Taking responsibility for the successful transfer of knowledge

Elements of the Faculty Role in the Learning Process Include:

  • Treating the classroom as a professional experience
  • Starting class on time and being fully prepared for each class
  • Communicating ideas and opinions in a way which reflect awareness of other's views
  • Challenging students to extend the frontiers of knowledge through lifelong learning
  • Providing honest and constructive feedback to enhance student learning
  • Taking responsibility for the successful transfer of knowledge