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Dr. Cynthia Cohen (Negotiating Agreement
and Resolving Conflict; Human Resource Management)
After receiving her M.B.A. and B.B.A. from the University
of Georgia, Dr. Cohen worked as a systems engineer for
Electronic Data Systems in Dallas. While with EDS she
worked in marketing support, banking applications, and
served as assistant instructor at the EDS programming
school. She returned to the academic community and
received her Ph.D. in Labor Relations from Georgia State
University in 1980. She taught at the University of
Houston - Clear Lake and joined the faculty at the
University of South Florida in 1982. While on
sabbatical from the University she attended the Hewlett
Socio-Legal Institute on Dispute Resolution at the Ohio
State University School of Law in 1993. She has
been a labor arbitrator since 1982 and is currently an
arbitrator for the American Arbitration Association, the
Federal Mediation and Conciliation Service, the North
American Agreement on Labor Cooperation, and the U.S.
Postal Service. She has arbitrated numerous cases
in both the public and private sector throughout the
southeastern United States and the Caribbean including
GTE and IBEW, Lockheed Martin Space Operations and IAMAW,
City of Tampa and International Association of
Firefighters, Hillsborough School Employees Federation,
ACF Industries and IAMAW, Mobil Mining and
Paramedics/Firefighters of Palm Beach County, United
Dominion Constructors of St. Croix and IBT, Halifax
Technical Services and USW, Veteran's Affairs Medical
Center and AFGE, City of Florida City and Dade County
PBA, among others. She has also served as a
mediator and written academic and practitioner articles
on conflict resolution and employment issues in journals
such as Labor Law Journal, Journal of Labor
Research, Equal Opportunities International, Industrial and Labor Relations Review, Industrial Relations,
and Supervisory
Management.
Teaching Style
I believe that learning about negotiating agreement
and resolving conflict is a lot like learning to speak a
language: you need to practice it. Therefore, the
class combines discussion about and examples of
negotiating and conflict management techniques with cases
and exercises that require individual participation in a
variety of situations utilizing different types of
leadership skills. In-class feedback, exercise
benchmarks, and self-evaluation enhance student
understanding of techniques and individual skills.
Recent Projects:
Working with doctoral candidate Teri Domagalski,
professor Cohen has recently completed a manuscript
entitled "The Effects of Arbitration of Employment
Discrimination Claims: Perceptions of Justice and
Suggestions for Change." She and Teri also
presented a paper at the 1996 Academy of Management
meetings entitled "From Conflict to Complaint:
Conceptualizing the Process of Filing an Employment
Discrimination Complaint." Dr. Cohen has recently
been selected to arbitrate disputes for the City of
Hialeah, the City of Fort Pierce and the Pinellas
Suncoast Transit Authority.
Dr. Sally Riggs Fuller is an Associate Professor of Management
in the College of Business Administration. Prior to joining USF,
she
was on the faculty at the University of New Mexico and the University
of Washington where she taught a variety of organizational behavior
courses in the Undergraduate, MBA, Executive and the Ph.D. programs.
She holds a B.A. from the University of South Florida, and an M.S.
and Ph.D. from the University of Wisconsin - Madison. Her current
research involves organizational culture and symbolism, focusing
specifically on issues of fairness, employment law, and organizational
diversity. Her work has appeared in journals such as the Academy
of Management Review, the American Journal of Sociology,
and Psychological Bulletin. Prior to her academic career,
Professor Fuller worked for Honeywell as an information systems
analyst and project manager.
 Sharon Hanna-West
 Dr. John Jermier
Dr. Jerry
Koehler(Leadership and Teams; Organizational
Design and Structure)
Dr. Koehler earned his Doctorate in Communication from
the Pennsylvania State University. Following
graduate school he served as a Special Assistant to the
Chief Executive Officer of Teachers Management and
Investment Corporation, Regional Representative for
American Express Investment Management Company, and
Director of the University of California, Irvine
Executive Program.
Dr. Koehler has been associated with the University of
South Florida since 1976 where he has served as Assistant
to the President, Chairman of the Department of
Management and Dean of Extended Studies. For three
years he served as Deputy Secretary of Florida's
Department of Labor and Employment Security.
Dr. Koehler specializes in Leadership, Teams,
Organizational Design, and Change and Development.
He has served as an advisor to numerous national and
international organizations, including IBM, Honeywell,
Disneyland, Smiths Industries, Pacific Mutual Life Insurance Company,
Hunt-Wesson, Hughes Aircraft, Drexel
and Henredon Furniture.
He is author of numerous professional papers and
articles and ten books, including The Corporation
Game, Organizational Communication, and
Total Quality Management. Recently he
co-authored a series of books on Quality Government:
Designing, Developing and Implementing TQM.
Teaching Style
My approach to teaching is to involve students in the
classroom in discussions of theory, research and applications. I
use the lecture dialectic method to inspire theoretical thought,
discussion teams to identify
empirical research, and the case method to explore the
application of knowledge
Recent Projects:
Dr. Koehler recently worked as a Consultant for the
Governor, State of Florida. His assignment was to
implement Total Quality Management in the departments
that report to the Governor. He is also doing research
on the effects of being a member of a process improvement team on
job satisfaction.
Dr. Walter Nord
(Politics and Control in Organizations)
Dr. Nord received a B.A. in Economics from Williams
College, an M.S. in Organizational Behavior from Cornell
University, and a Ph.D. from Washington University in
Social Psychology. His primary area of interest is
organizational theory in a political economic context. He
is internationally esteemed as an editor of professional
scholarship. He received the George Terry Award in 1997
from the Academy of Management for his co-editing of
Handbook of Organization Studies. The Terry Award is
bestowed annually to the book judged to have made the
most outstanding contribution to the advancement of
management knowledge worldwide and published during the
last two years.
Teaching Style:
Dr. Nord believes in helping students develop a deep
understanding of organizations and the role they play in
the modern world. He tries to encourage free flowing
class discussion and the exchange of viewpoints, critical
thinking and appreciation of recent developments in
social science to managing organizations.
Recent and Current Projects:
Dr. Nord's major current research is focused in two
areas. The longest standing theme centers on the
integration of a political economy and organizational
analysis. He has published several papers from this work
and has a number of working papers on elements of this
perspective. He is currently preparing a book for
Earlbaum Publishing that offers a new philosophical
framework for organization studies. The perspective
called "agnostic" seeks to overcome current polarizing
debates by developing an improved philosophical
perspective for organization studies.
Dr. Ken Van Voorhis
(Managing Organizational Change and Development)
Dr. Van Voorhis is Professor of Management and Director
of the Small Business Institute as well as the former
Chairperson of the Management Department of the
University of South Florida. He teaches graduate
and undergraduate courses in strategic management,
organizational development and change, human resource
management, and entrepreneurship/small business. He
is also President of Effective Performance, Inc. a firm
specializing in strategic organizational development,
along with leadership/quality and sales/marketing
performance and learning systems. He has been a
consultant to many organizations, addressing such areas
as leadership, management, total quality, strategic
planning, organizational communication, motivation and
productivity, MBO and performance evaluation, positive
discipline, sales management, team building and problem
solving, time and stress management, etc. He has
coordinated and taught numerous supervisory, middle
management and executive development programs, as well as
facilitating a variety of planning, team building, TQM,
and related meetings. He has owned several small
business and has been employed as a business analyst for
Exxon.
A partial list of the clients he has consulted to or
provided training for includes:
Banking: Florida Bankers Assn., Nationsbank, Sun Trust,
Bank of Tampa, Wachovia
Health Care: Morton Plant Hospital, Tampa General,
University Community, Bay Pines Veterans Administration
Hospital , Watson Clinic.
Hi-Tech: GTE Data Services, Harris Corp., Honeywell, 3-M,
AT&T, Paradyne, Unisys, Texas Instruments
MFG/Chem: Dow Corning, Emergency-One, Freightliner, IMC,
International Harvester, ITT Rayonier, Massey Ferguson,
Mobil, Sunoco Products.
Not-for-profit: HRS, United Way, Churches, Pinellas
County Economic Development Council, Tampa Chamber of
Commerce
Public Sector: Cities of Tampa, Clearwater, Gainesville,
Pensacola; Sarasota County
Utilities: Florida Power, TECO, Seminole Electric,
Oglethorpe Power
Other: Safety Equipment Co., Salomon Brothers,
Sperry-Boom
Dr. Van Voorhis received his D.B.A. in Management from
Louisiana State University following studies in
engineering at Georgia Institute of Technology. He
has written a textbook, Entrepreneurship and Small
Business Management and has published numerous
research papers and articles. He has served as the
national chair of the Organizational Communication
Division of the Academy of Management and regional
president of the Small Business Institute Directors
Association
Teaching Style
My teaching philosophy strongly embraces two major
tenets: (1) the "systemic interrelatedness" of
business/organizational management disciplines, and (2)
the urgency of demonstrating and experiencing usefulness
or practicality of course content.
Regarding "systemic interrelatedness," I bring a bias
toward establishing context and seeing the "big picture"
when teaching any topics. For example, as a prelude
to examining the effectiveness of particular aspects of
an organization, I would first suggest analysis of the
boundaries and fit with the external environment,
stakeholders, etc. My classes in organization
development/change, business policy/strategic management,
and entrepreneurship /small business all incorporate
environmental scanning as part of the relevant analysis,
problem solving, decision making, etc.
Second, I feel that while underlying theoretical
concepts and models are important, the ultimate value in
teaching content is applicability to whatever students
will do with their knowledge. All of my courses
incorporate practical casework--generally using both text
cases and fieldwork as appropriate. Part of the
course content and grading format requires that students
be able to demonstrate "hands-on working competency" in
using subject mater. Some of the courses for which I am
best recognized are focused on a major term project in
which students incrementally build a significant field
analysis and recommendations report for a sponsoring
client.
Recent Projects
Greater Tampa Chamber of Commerce: Facilitation of
eight-month Team Building Process to help achieve "more
success with less stress" following such precipitating
events as a physical move of location, new top
management, and significant down-sizing/restructuring of
the organization.
Swedish National Government: participation in creation
of a prototype model and design/on-scene teaching of
educational program to enable unemployed people to become
owners/employees of new startup businesses.
Honeywell, Inc.: Facilitation of Employee/Management
Survey Feedback and Executive Team/Quality Council
sessions to determine ways to enhance performance and
fulfillment/quality of worklife in two manufacturing
plants.
Sonoco Products Company: Development of comprehensive
Management Development and Supervisory Leadership
Training programs to enable significant progress in
organization's desired movement toward "World Class"
performance, delivered in six different countries.
U.S. Small Business Institute Directors Association:
Presentation of four refereed papers (with Proceedings
publications) at this year's annual meeting of
prestigious international organization.
First Annual COBA/Engineering Hi-Tech New Business
Seminar: Co-coordinating and presentation in
cross-college effort to promote technical
entrepreneurship in Tampa Bay area.
revised 03/16/05
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