Current Research Interests
Systems
Development
Impacts
of Information Technology on Work
Global
Information Systems
Community
Informatics
Book and Book Chapters
Crossing
Boundaries: The Deployment of Global IT Solutions. Cincinnati
OH: Pinnaflex Educational Resources, 1999. (with Laurie
J. Kirsch)
Academic-Community
Partnerships for Advanced Information Processing in Low Technology-Support
Settings in Community Informatics:
Enabling Communities with Information and Communications Technologies. edited
by Michael Gurstein. Harrisburg PA: Idea Group
Publishing, 2000.
"Productivity
from Information Technology Investment in Knowledge Work." in Strategic
Information Technology Management: Perspectives on Organizational
Growth and Competitive Advantage. edited by Rajiv
D. Banker, Robert J. Kauffman, and Mo Adam Mahmood. Harrisburg
PA: Idea Group Publishing, 1993. 327-343. (with Gordon B. Davis,
Michael Eierman, and William Nance)
Articles
REFEREED
PUBLICATIONS
Software
Localization for Internet Software: Issues and Methods, IEEE
Software. March/April
2002, Volume 19, Number 2, 74-80.
Product
and Project Challenges in Electronic Commerce Software Development. Data
Base (in
press). (with Alan R. Hevner and Monica Garfield)
Technology
Requirements and Work Group Communication for Telecommuters. Information
Systems Research. June 2001, Volume 12, Number 2,
155-176. (with France Belanger and Paul Cheney)
Distributed
Work Arrangements: A Research Framework. The Information
Society: an International Journal. April-June 1998,
Volume 14, Number 2, 137-152. (with France Belanger)
"The
Changing Information Environment." Journal of
the American Society for Information Science, March 1991,
Vol. 42, No. 2, 120-123. (with Detmar W. Straub)
"Key
Information Liability Issues Facing I/S Managers: Software Privacy,
Proprietary Databases, and Individual Rights to Privacy." MIS
Quarterly, June 1990, Vol. 14, No. 2, 143-156. (with Detmar
W. Straub)
"An
Experimental Investigation of Software Error Detection by Students." Journal
of Research on Computing in Education, Summer 1988, Vol.
20, 392-408. (with Kathy Brittain White and Lee Gremillion)
"Analysis
of the Trials and Tribulations of Starting, Maintaining, and Continuing
a Student Microcomputer Laboratory." The Journal
of Computer Information Systems, Winter 1985, Vol. 26,
No. 2, 23-30. (with Robert C. Tesch)
"An
Investigation of Componential Skill Relationships in Programming." AEDS
Journal, Winter 1984, Vol. 18, No. 2, 123-129. (with Kathy
Brittain White)
"An
Experimental Investigation Utilizing the Computer as a Tool for
Stimulating Reasoning Skills." AEDS Journal,
Summer 1983, Vol. 16, No. 4, 234-243. (with Kathy Brittain White)
"The
Children's Media Data Bank." Top of the News,
Winter 1980, 176-180. (with Theodore C. Hines and Lois Winkel)
"Fear
of Success Theory and Librarians: A Preliminary Investigation." International
Library Review, January 1980, Vol. 12, 49-63. (with Richard
Eggleton)
NON-REFEREED
PUBLICATIONS
Use
of Information Technology in Knowledge Work and Desktop Publishing,
entries in Blackwell Encyclopedia of Management, Encyclopedic
Dictionary of MIS, 1998.
Knowledge
Work, entry in The Concise Encyclopedia of Management,
edited by Cary L. Cooper and Chris Argyris. Malden MA: Blackwell
Publishers, 1998, 351-352.
Global
Information Systems and the World Wide Web. Editorial Preface. Journal
of Global Information Management, Summer 1996, Volume 4,
Number 3, 3-4. (with Paul Cheney)
"Conceptual
Model for Research on Knowledge Work." University of
Minnesota Management Information Systems Research Center Working
Paper 91-10, 1991. (with Gordon B. Davis, Michael Eierman, and
William Nance)
"An
Information Technologies Workstation for Schools and Homes: Proximate,
Border Zone, and Distant Educational Possibilities for the Future." Educational
Technology, November 1987, Vol. 27, No. 11, 14+. (with
J. Allen Watson and Sandra L. Calvert)
"The
Computer Camp Approach to Introducing Children to Computers." Educational
Technology, June 1984, Vol. 24, 29-32. (with Kathy Brittain
White)
"Library
Applications of Microcomputers." ACCESS: Microcomputers
in Libraries, November 1981. Also published in AEDS
Monitor and distributed by the New York State Library and
the Minnesota Educational Computing Consortium. (with Theodore
C. Hines, Francis Harvey and Lois Winkel)
"Microcomputers
and the Serials Librarian." The Serials Librarian,
1980, Vol. 4, No. 3, 275-279. (with Theodore C. Hines and Lois
Winkel)
MANUSCRIPTS
IN REVIEW PROCESS
Developer
Involvement, IT Diffusion Environment, and the Diffusion of Software
Development Techniques (with Gina Green and Al Hevner) manuscript
under revision
Project
Leader Perceptions of Stakeholder Expectations: A Goal Setting
Perspective of Systems Development. (with Laurie J. Kirsch) manuscript
under revision
FUNDED
RESEARCH
2002. Digital
Agent Technology: Enabling Implementation of Continuous On-Line
Controls to Develop and Monitor Key Performance Indicators,
The Institute of Internal Auditors Research Foundation (with
Anita Reed). The grant supports field research on the use
of digital agent technology in web-based information cockpits,
for both large ERP systems and low volume business applications.
1999. Centers
for Graduate Scholarship, Microsoft Corporation (with Joseph
Moxley, Bruce Cochrane, and Anita Callahan). This grant
supports the development of a suite of computer tools and templates
for graduate students and faculty that will enable preparation
of electronic theses and dissertations.
1998. The
Evolutionary Nature of Data Warehouse Development. The Data
Warehousing Institute, matched with I-4 Corridor Matching Funds
(with Donald J. Berndt). This field study includes case
studies in organizations with important on-going data warehouse
projects.
August
1996 - January 1998. Coordinating and Controlling the Deployment
of Global IT Solutions. Advanced Practices Council of SIM International
Grant (with Laurie J. Kirsch). This grant was awarded on a highly
competitive basis, and supported field research that included both
telephone interviews and case studies of global IT solutions in
over 20 companies.
Conference
Proceedings
REFEREED
CONFERENCE PROCEEDINGS
Intercultural
Work Assignments in Global Software Development: Preparation for
Entry and Re-entry (with Stanley Birkin) Proceedings
of the 2002 ACM SIGCPR Conference, Kristiansand Norway,
May 14-16, 2002.
Applying Agile
Software Development Processes to Global Virtual Teams: A Study
of Communication Modalities (with Madeline Domino and Alan
Hevner) Proceedings
of the 2002 ACM SIGCPR Conference, Kristiansand
Norway, May 14-16, 2002.
The
Impact of Controlled Language for Automatic Translation: Effective
Global Communications (with Michael J. Douglas) Proceedings
of the Americas Conference on Information Systems,
Boston Massachusetts, August 2-5, 2001.
Software
Localization: Issues and Methods Proceedings of the
9th European Conference on Information Systems,
Bled Slovenia, June 27-29, 2001. (Best Paper in Track Award)
Information
Systems Development: Can There be "Good" Conflict (with
Ken Trimmer and Ellis Blanton) Proceedings of the 2000
ACM SIGCPR Conference, Chicago Illinois, April 6-8, 2000,
174-179.
Academic-Community
Partnerships for Advanced Information Processing in Low-Technology
Support Settings Proceedings of the Americas Conference on
Information Systems, Milwaukee Wisconsin, August 13-15,
1999.
The
New Contract Between IS Employees and Organizations: Workplace
and Individual Factors. (with Mary B. Burns) Proceedings
of the 1998 ACM SIGCPR Conference, Boston Mass, March 26-28,
1998, 180-183.
End
User Training: A Decade of Research. (with Creggan Gjestland,
Craig Van Slyke, and Paul Cheney) Proceedings of the
12th Annual Conference of IAIM, Atlanta Georgia,
December 12-14, 1997, 368-378.
Trust
Between Users and Their Intelligent Agents. (with Craig Van Slyke) Proceedings
of the Decision Sciences Institute Conference, Orlando
Florida, Nov. 1996.
Transforming
Scholarly Publishing: A Demonstration of Hypermedia Delivery of
IS Research. (with Craig Van Slyke) Proceedings of
the Americas Conference on Information Systems, Phoenix
Arizona, August 16-18, 1996, 906-908.
"Identifying
Candidates for Successful Telecommuting Outcomes. (with France
Blanger) Telecommuting '96, Jacksonville Florida. This
paper was revised and published in The Information Society.
"Innovative
Solutions: Incorporating 'Lead Users' in Systems Development." (with
Mary B. Burns) Proceedings of the Decision Sciences
Institute Conference, Boston Massachusetts, Nov. 1995.
"Antecedents
and Manifestations of Conflict in Information Systems Development." (with
Dianne H. Jordan) Proceedings of the Inaugural Americas
Conference on Information Systems, Pittsburgh Pennsylvania,
August 25-27, 1995, 232-234.
"An
Interactionist Approach to Complexity in Computer-Supported Knowledge
Work." (with Gina C. Green) Proceedings
of the Inaugural Americas Conference on Information Systems,
Pittsburgh Pennsylvania, August 25-27, 1995, 83-85.
"Organizational
Citizenship Behavior in the IS Context: A Research Agenda." (with
Mary B. Burns) Proceedings of the Inaugural Americas
Conference on Information Systems, Pittsburgh Pennsylvania,
August 25-27, 1995, 157-159.
"Faculty
Support Services: A Transformer between User Needs and a Changing
Technology." Proceedings of the ACM SIGUCCS XIV
Conference, Montreal Canada, Sept. 27-Oct. 1 1986, 455-458.
"Strategies
for Supporting Diversity in End User Computing." Proceedings
of the Information Systems Education Conference, Atlanta
Georgia, Oct. 25-26 1986, 179-183.
RESEARCH
PRESENTATIONS
Data
Acquisition and Analysis Using Office 2000 (with Bruce
Cochrane) Workshop for the Third International Symposium
on Electronic Theses and Dissertations: Applying New Media to Scholarship. St.
Petersburg Florida, March 16-19, 2000.
Cognitive
Costs of Information Technology Use,
IS/DS Workshop, Carlson School of Management, University of
Minnesota, June 1994
Is
Planning for Information Technology Use in Knowledge Work Tasks
Critical to
Performance TIMS/ORSA
Joint National Meeting,
Nashville Tennessee, May 1991
Strategies
of Faculty Development in the Use of Microcomputers
Conference
on Faculty Development in the Small College,
Coastal Carolina College, November 1986
Microcomputers
as an Educational Research Tool
North
Carolina Educational Research Association,
Greensboro NC, November 1981
Children's
Media Data Bank
International
Conference on Data Bases in the Humanities and Social Sciences,
Dartmouth College, August 1979
PRESENTATIONS
TO PRACTITIONERS
Presentations
to the Advanced Practices Council of SIM International:
Proposal
Presentation: Control and Coordination Issues in Global IT Solutions,
July 1996, Chicago Illinois
Coordinating
and Controlling the Development of Global IT Solutions,
October 1996, Baltimore Maryland
Global IT
Solutions: Motivations, Strategies and Challenges,
January 1997, Atlanta Georgia
The
Deployment of Global IT Solutions,
September 12, 1997, Chicago Illinois
Final
Results: The Deployment of Global IT Solutions,
January 1998, St. Petersburg Florida
Instructional
Techniques for Introduction to Data Processing Teachers
North
Carolina Vocational Education Conference,
Charlotte NC, July 1983 and July 1984
The
Microcomputer Revolution and Librarians (Keynote
speech)
Kentucky
Library Association,
Academic Librarians Section Annual Meeting, Eastern Kentucky
University, April 1983
Library
Applications of Microcomputers in Higher Education
Charleston
Consortium of Higher Education,
Charleston SC, April 1983
Applications
of Microcomputers in Technical Services
Iowa
Library Association Annual Meeting,
Des Moines Iowa, October 1982
Programming
for Librarians (with
Theodore C. Hines)
Library
and Information Technology Association Annual Meeting,
Milwaukee Wisconsin, October 1982
Technology
in Education (with
Theodore C. Hines and Francis Harvey)
North
Carolina State School Boards Association,
Wilmington NC, November 1981
Uses
of Microcomputers in School Media Centers (with
Theodore C. Hines)
National
Meeting of State School Media Supervisors,
Baltimore Maryland, March 1979
