Published as an invited note in Journal of Operations Management
Volume 13, Number 1 (July 1995), pp.87-92.
If you copy, download, or circulate this paper, please simply inform the author (at AllenSLee@alum.mit.edu) that you are doing so.
This paper is based on remarks that the
author prepared for presentation at the New Faculty Workshop held at the
23rd Annual Meeting of the Decision Sciences Institute in Miami
Beach, Florida, November 22, 1991.
Action 1: Start out with your own summary of the manuscript.
Action 2: Let the editor and author know what your expertise does, and does not, cover.
Action 3: Give “action-able” advice.
Action 4: Convince the authors by arguing from their own assumptions and framework.
Action 5: Provide both (1) your general, overall reaction and (2) a list of specific, numbered point-by-point comments.
Action 6: List the manuscript’s strengths.
Action 7: Quote, give the page number, or otherwise explicitly locate the parts of the manuscript to which you are referring.
Action 8: Offer comments on tables, figures, and diagrams.
Action 9: Be kind.
Action 10: Be frank, in a tactful way, about your own emotional reaction.
Action 11: Do some of your own library research.
Action 12: If rejecting the manuscript, suggest what future research efforts might examine.
Action 13: If recommending a revision, spell out alternative scenarios for how the revision could be done.
Action 14: Provide citations or a bibliography.
Action 15: Date your review.
As management researchers,
we regard the behavior of managers, systems professionals, and other organizational
participants to be a manifestation of the values that they hold as members
of their organization and their
profession.
In
the same way, we may regard our own behaviors, as reviewers of manuscripts
in the “double blind” reviewing process, to be a manifestation of the values
that we hold as members of the community of
scholars.
As
an author and editor, I have seen our community manifest the best and the
worst of human values in the anonymous reviews offered on manuscripts submitted
for
publication.
Some reviewers rise
to the occasion and give extensive help, even though the anonymous reviewing
process promises them nothing in return for their
efforts.
Other
reviewers hide behind the anonymity of the reviewing process, offering
negative remarks that they would not have the courage to voice in
public.
My
immediate purpose is to offer suggestions, based on the reviews I have
seen as an author and editor, about how to provide useful, kind, constructive,
and responsible reviews of manuscripts submitted for
publication.
I
offer these suggestions to my colleagues who review manuscripts submitted
for publication in research journals in management information systems,
organizational studies, operations management, and other fields of
management.
Apparently, at least in this case, the summary was provided for the benefit of the senior editor, not necessarily the author. The associate editor’s review was, I realized, as much a recommendation to the senior editor as it was an explanation to the authors. Because a reviewer’s review is, in the same way, a recommendation to an editor, I have come to believe that a summary of the manuscript being considered is no less useful in the reviewer’s review.
I now believe that an opening summary may also be useful to the manuscript’s author and to the reviewer himself or herself. For the author, how effectively the reviewer’s summary does or does not capture the gist of the manuscript may serve as one measure of how effectively the manuscript communicates its message. For the reviewer, the very exercise of composing a summary encourages and virtually assures a thorough reading of the manuscript.
Opening summaries are also useful to the editor when the manuscript is controversial. Occasionally, as an editor, I have wondered if the different reviewers assigned to a controversial manuscript have actually been sent the same manuscript. An opening summary of the manuscript, presented from the reviewer’s own perspective, would be a big help to the editor when he or she is trying to reach a decision on a manuscript that evokes controversial reactions.
Some illustrative sample comments are:
This
paper represents a major effort to test two competing theories about user
satisfaction with electronic mail...
The
methodology of the paper consists of...
The
data were gathered from two field sites...
The
major finding was that...
The contributions
to theory and practice would appear to be...
This
manuscript pursues two somewhat conflicting
goals.
It
attempts to…, while it also tries to….
The
authors do a good job of the first one, but their treatment of the second
one raises more questions than it
answers.
I
read the paper from two perspectives: 1) someone who has employed the same
methodology that the authors are using and 2) someone who is not familiar
at all with the substantive area that the authors are
investigating.
My
criticisms and suggestions are offered entirely from the first
perspective.
For
the reader, such as myself, who is unfamiliar with concepts X, Y, and Z,
the authors present no helpful explanation of these concepts or justification
for their inclusion in the study in the first place…
Another
problem I had is that, probably like most of the people who read this journal,
I am not deeply read in all three of the research fields that the authors
draw
upon.
I cannot judge how well
this paper builds on past
research.
Advice stated in the form of do-able tasks is mutually advantageous to the author and the reviewer in the event that the editor asks for a revision. For the author, the advised actions point to a “fixed target” where he or she may aim the revision. For the reviewer, the advised actions (as further interpreted by the editor) may serve as the criteria on which to judge the revision. In contrast, a reviewer who offers vague generalities, and no action-able advice, in his or her first review would have no real “handle” with which to approve or disapprove the revision; such a reviewer might very well find a revision returning to “haunt” him or her.
If
my concerns can be addressed successfully in a revision, then I believe
the paper should be
published. I
have four major
concerns. They are…
Therefore,
I recommend rejection, but would be willing to review a revised version
if (1) … and (2) …
The
following suggestions are provided to improve the weaknesses pointed out
above:
Clearly
state the objectives, contributions, and limitations of the
study.
Provide
a definition of what you mean by Organizational Support System and use
it consistently throughout the
paper.
Using this definition, narrow down the literature review.
On
the first page, the paper says that it will do the following…
The
rest of the paper, however, does not follow through adequately on what
it promised to
do.
In particular,
according to the standards of the research framework that the authors themselves
have chosen, the following things still need to be done or need to be done
better…
Still, there is much potential
value in what the paper initially proposed and I encourage the authors
to flesh out the paper’s ideas more
thoroughly.
Along
these lines, my suggestions are…
If the reviewer wishes to suggest a different framework and set of assumptions to the authors, this suggestion would be more convincing after the reviewer has demonstrated that he or she has given due consideration to the authors’ original framework, rather than dismissing it outright.
However, there is at least one occasion in which a linear, sentence-by-sentence, and page-by-page reading might be useful. When I am a reviewer, I will occasionally amend my review by paging through the manuscript once more and enumerating, point-by-point, any comments which I had planned to make when I first read the manuscript, but which somehow did not make their way into the main body of my review.
Numbering the major points in a review is helpful to the editor and author. For instance, an editor could then conveniently say to the author, “Pay particular attention to points 2, 3, and 5 by Reviewer 1. ”
A listing of the manuscript’s strengths takes on added importance when the reviewer’s recommendation is that the manuscript should be rejected. Is there really nothing in the manuscript that would make it worthy of a revision? Making up a list of the manuscript’s strengths would help make sure that no stone is left unturned.
The
major asset of this manuscript is that it presents a new approach to…This,
in turn, raises interesting general issues such as: (1)…(2)…(3)…
Major
strengths.
The
objective of this paper is of high interest and use to IS
managers.
The
authors are exceptionally clear about how this study builds on past
studies.
The methodology, while new to IS, is clearly explained.
In
the third paragraph on page 9, it is not clear to me that the authors understand
the concept of construct
validity.
On
page 3, in the literature review section, the paper says, “…only 12 percent
of the past studies examined the same factors we will be examining in this
study….” Exactly which studies were these?I
do not doubt your statement, but I would like to be able to evaluate it
for myself.
On
page 2, why does the prior research necessarily suggest that we need to
study this topic, as you claim?
Table
6 makes no sense to
me.
The labels
along the vertical axis are mentioned nowhere in the
text.
I don’t understand the reason for including Figure 4. What is the relevance of the number of X broken down into three categories?
I
had a hard time making a recommendation on this
manuscript
.
. .The
paper is nicely written and competent, but
dull.
It
is hard to get excited about the
findings.
I
am very excited about this
paper.
At
a recent conference a colleague and I were on a panel where we debated
similar points…
On page 14, I was intrigued by the paper’s quotation of Carlson, so I decided to look up Carlson’s article. My interpretation of Carlson’s article is. . .
Benefits to the Reviewer in the Short Run Typically, a reviewer will receive the reviews by the other reviewers and the editor. Doing a review therefore confers an insider’s view of the reviewing process. The reactions of the other reviewers and the editor all contain potential lessons for one’s own manuscripts to be submitted for publication. In reviewing manuscripts, one also gains access to invaluable bibliographies. Access to these bibliographies is sufficient justification, in itself, to find the time to participate in the reviewing process.
Benefits to the Reviewer in the Long Run Good reviewers are hard to find. A track record of good reviews will enhance one’s reputation with editors, who may then serve (if need be) as job contacts or outside reviewers in one’s tenure, promotion, and re-appointment process. In this regard, one’s performance in his or her review of a manuscript can be compared to one’s performance in a job interview. Good reviews can benefit one’s career.
Benefits to Others Numerous people have helped me launch my career as an university teacher and researcher. When they ask me to review a manuscript for which they are the editor or track chair, I regard their request as an opportunity for me to return some of the help they have given me. In our research culture, doing a review of a manuscript is a socially significant gesture.
Benefits to One’s Own School of Thought As an author, I often have the experience in which reviewers, hostile to and ignorant of the research traditions that I embrace, misreview my submission. Therefore, whenever I find that I am a reviewer for a submission that falls in my own school of thought, I expend extra efforts to give it a careful, constructive review. Realizing that the refereeing process is political, I will do my best to be supportive and affirmingly critical, drawing attention to any major significant points in the submission and delineating in explicit, constructive, and “action-able” ways how the author’s research can be improved. As a result, the editor would, if necessary, have some “ammunition” with which to neutralize any hostile and ignorant reviews and thereby to justify a positive editorial decision on this submission.
No review of a manuscript must incorporate all the features I have described above. I am also confident that there are additional useful features I have not yet encountered. I have identified these features based on my own experience as a member of the management research community. I encourage my colleagues to do the same.
Do actual instances of good reviews follow
from rules for how to review a manuscript for publication, or do rules
for how to review a manuscript for publication follow from actual instances
of good reviews? I believe that there is some truth to
both.
Following
any set of guidelines for how to do a review may be helpful, but should
not dissuade the creative and caring reviewer from innovating additional
reviewing methods.